Privacy Policy

This Privacy Policy describes how Onni & Aggi collects, uses, and shares your personal information when you visit or make a purchase from our website. By using our site, you agree to the collection and use of information in accordance with this policy.

We collect information you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us for support. This may include your name, email address, mailing address, phone number, payment information, and any other information you choose to provide. We also automatically collect certain information about your device when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about your usage of our site through cookies and similar technologies.

We use the information we collect to process and fulfill your orders, communicate with you about your orders and our products, provide customer support, send you marketing communications if you have opted in, improve and personalize your experience on our website, detect and prevent fraud or other harmful activities, and comply with legal obligations. We may also use your information for other purposes with your consent or as permitted by law.

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, email delivery, and marketing assistance. These service providers are authorized to use your information only as necessary to provide these services to us. We may also share your information to comply with legal obligations, respond to lawful requests from public authorities, protect our rights and property, prevent fraud, or ensure the safety of our users. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our website. Cookies are small data files stored on your device that help us recognize you, remember your preferences, and analyze site traffic. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our site. We may also use third-party analytics services to help us understand how visitors use our website.

You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us directly. You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us. Please note that even if you opt out of marketing emails, we may still send you transactional or administrative messages related to your orders or account. You may also have additional rights depending on your location, such as the right to data portability or the right to object to certain processing activities.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. The retention period may vary depending on the type of information and the purpose for which it was collected.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We use industry-standard security practices, including encryption and secure servers, to safeguard your information. If you have any concerns about the security of your information, please contact us immediately.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at the email address or mailing address provided on our website. We are committed to addressing your inquiries and resolving any issues in a timely manner.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date at the top of this policy and notify you as required by law. We encourage you to review this policy periodically to stay informed about how we are protecting your information.